01Challenge
The bank's strategy relied on people across the organisation understanding digital and AI, and on their seeing how these connected to the direction the bank had set. The awareness work needed to support that wider cultural change and stay clearly linked to the strategy.
02What we did
The team delivered executive education sessions during the bank's learning week on three subjects: digital payments, AI for everyone, and future readiness. Each session drew out the links between its subject and the bank's strategic direction.
03Outcome
Participant feedback was strong. The sessions improved digital and AI confidence across the leadership community and gave participants a clearer view of how these subjects related to the bank's strategy.