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// Work 07

Building AI capability across a consulting firm to create value for clients

IndustryProfessional services
ServiceAI fluency

// Introduction

A consulting firm wanted its consultants to use AI well and to bring AI use cases to their client work. Holly and the team designed and delivered a six-week course and ran mini hacks to find use cases worth implementing.

01

Challenge

The firm's consultants had a limited understanding of how to use AI in their own work or how to create value for clients through AI use cases. This held back the firm's ability to improve margins on client work and to help clients become more efficient and effective.

02

What we did

The team ran a six-week course across the organisation to build awareness and understanding of AI. Alongside the course, the team ran mini hacks in which staff developed and tested ideas, and these identified six use cases to take forward for implementation.

03

Outcome

Selected team members went on to implement the priority use cases. The firm built AI capability internally and is now better placed to create further value from AI, increase margins on client work, and improve efficiency and effectiveness for its clients.

*Some case studies describe work delivered before forming Beacon58.

// Related thinking

The Museum of Solutions Seeking Problems

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