01Challenge
The firm's consultants had a limited understanding of how to use AI in their own work or how to create value for clients through AI use cases. This held back the firm's ability to improve margins on client work and to help clients become more efficient and effective.
02What we did
The team ran a six-week course across the organisation to build awareness and understanding of AI. Alongside the course, the team ran mini hacks in which staff developed and tested ideas, and these identified six use cases to take forward for implementation.
03Outcome
Selected team members went on to implement the priority use cases. The firm built AI capability internally and is now better placed to create further value from AI, increase margins on client work, and improve efficiency and effectiveness for its clients.